Privacy Policy for Tondu United Football Club
Effective Date: 27/01/2025
Tondu United Football Club (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal data in accordance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.
By using our website (https://www.tonduunited.co.uk/) and services, you agree to the practices described in this policy.
Information We Collect
We collect and process the following types of personal data:
- Personal Identification Information: Name, email address, phone number, and other contact details you provide when you register for events, sign up for newsletters, or purchase tickets/merchandise.
- Payment Information: Information such as credit/debit card details and billing addresses when you make a purchase (note that payment details are processed by secure third-party payment processors).
- Usage Data: Information about how you use our website, including pages visited, IP addresses, browser type, time spent on pages, and any other tracking data (via cookies).
- Communication Data: Any communication you send to us via email, phone, or other channels.
How We Use Your Information
We use your personal data for the following purposes:
- Provide services: To process your membership, ticket purchases, event bookings, and merchandise orders.
- Marketing: To send newsletters, promotional materials, event updates, and information about new services. (You can opt-out of these at any time.)
- Improve our services: To monitor and analyze usage trends, improve the website experience, and optimize performance.
- Customer support: To respond to inquiries and provide customer service.
- Legal obligations: To comply with legal obligations and resolve any disputes.
We will only use your personal data when we have a legal basis to do so. The legal bases for processing your data include:
- Consent: Where you have given us your consent (e.g., signing up for newsletters or agreeing to cookies).
- Contractual necessity: When we need your data to perform a contract with you (e.g., processing ticket or merchandise orders).
- Legitimate interests: Where it is in our legitimate interest to use your data (e.g., improving our website, responding to customer inquiries).
- Legal obligation: To comply with applicable laws and regulations.
Sharing Your Information
We do not sell, rent, or trade your personal data to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your data with third-party service providers who assist us with processing payments, managing customer communications, and running our website. These providers are only allowed to use your data for these specific purposes and are required to maintain its confidentiality.
- Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights, or respond to legal processes (e.g., subpoenas, court orders).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity, provided they honor the terms of this Privacy Policy.
Data Security
We take appropriate technical and organizational measures to protect your personal data from loss, misuse, or unauthorized access. However, please be aware that no method of online data transmission is 100% secure, and we cannot guarantee complete security.
Your Data Protection Rights (Under GDPR)
As a data subject, you have the following rights regarding your personal data under the GDPR:
- Right of Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can ask us to correct any inaccuracies in your personal data.
- Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data under certain conditions.
- Right to Restrict Processing: You can request that we restrict the processing of your personal data in certain circumstances.
- Right to Data Portability: You can request a copy of your personal data in a commonly used format, allowing you to transfer it to another organization.
- Right to Object: You can object to the processing of your personal data for direct marketing purposes or where we are relying on legitimate interests as the legal basis.
- Right to Withdraw Consent: If we rely on your consent to process your data, you have the right to withdraw it at any time.
If you wish to exercise any of these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us track your browsing activity and remember your preferences. You can control cookie settings through your browser or our cookie consent banner.
International Data Transfers
If we transfer your personal data outside of the UK or the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as using standard contractual clauses or relying on an adequacy decision by the UK government.
Retention of Your Data
We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy, or as required by law. For example, we will retain payment information only as long as necessary to process transactions, and we will keep a record of your membership or ticket history for customer service and legal purposes.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal data.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Tondu United Football Club
Email: [email protected]
